• Location: London & Remote Hybrid
• Job type: Full time / Permanent, 35 hours
• Salary: £30,300 – £34,845

The role

The Communications Officer supports the delivery of multichannel communications campaigns for a portfolio of projects from across the ACU’s membership, scholarships, and programmes and projects business units.

Who are we looking for?

The Communications Officer supports the delivery of multichannel communications campaigns for a portfolio of projects from across the ACU’s membership, scholarships, and programmes and projects business units.

This includes externally-facing campaigns and content production (c. 70%), as well as internal communications, working closely with the ACU’s People team and the CEO office (c. 30%).

The postholder will work closely with the Senior Marketing and Communications Manager to develop and implement an internal engagement plan, which includes the redevelopment of the ACU’s Sharepoint-based intranet.

What to expect:

We see equality, diversity and inclusion as fundamental to our mission and we value the many different perspectives that people from all backgrounds bring to our collective performance (you can find more about our commitment to equality, diversity and inclusion and safeguarding on our website by clicking here). We believe in investing in all our people and creating cultures in which everyone can thrive.

MAIN AREAS OF RESPONSIBILITIES

• Delivering multichannel communications campaigns for a portfolio of projects from across the ACU’s membership, scholarships, and programmes and projects business units.
• Editing content for maximum impact and accuracy, in line with house style guidelines, and to ensure that it is appropriate for its target audience. •
• Supporting the Senior Marketing and Communications Officer on email newsletters – including commissioning content, proofing and editing submitted content, and designing and building the email.
• Leading on internal communications, including the monthly newsletter and regularly updating the Sharepoint-based intranet.
• Working closely with the Senior Marketing and Communications Manager to develop and implement an internal communications and engagement plan, which includes the redevelopment of the ACU’s Sharepoint-based intranet.
• Using CiviCRM to record engagement with stakeholders, ensuring a consistent and highlevel of data integrity, and support the ongoing work to develop Civi as the single source of truth for ACU’s data.
• Ensuring consistent branding, tone of voice and editorial style guide is used across all channels.

APPLIED KNOWLEDGE, SKILLS AND EXPERTISE

ESSENTIAL:

• Excellent written and oral communication skills, including writing for and understanding of different audiences and channels, and sensitivity for different cultural contexts, with excellent attention to detail.
• Ability to convey complex information clearly and concisely.
• Experience of editing and proofreading content.
• Experience of editing digital content for multiple platforms and channels, e.g. websites, social media.
• Experience of achieving impact and engagement through multichannel communications campaigns.
• Ability to manage multiple priorities and work to deadlines.
• Ability to be flexible to respond quickly to shifting priorities.
• Proficiency in the use of the Microsoft Office 365 suite.
• Proficiency in the use of Canva graphic design software

Desirable:

• Knowledge of Umbraco and/or Wordpress CMS systems, and Civi and/or Microsoft Dynamics CRM systems.
• Interest in/experience of the higher education sector and/or international development.
• Experience in staff engagement and internal communications.
• Developing an organisation-wide intranet.

We offer a fantastic package of benefits including:

• 27 days annual leave, 8 bank holidays (pro rata – part time employees) and 4 Christmas closure days
• Generous pension scheme – 5% employee contribution, 10% employer contribution
• Enhanced maternity, paternity, and shared parental leave
• Significant investment into your personal and professional development
• Regular social activities
• Health and wellbeing programmes
• Give as you earn charitable donations scheme
• Cycle to work scheme
• Interest-free travel season ticket loan

If you’re interested in joining The Association of Commonwealth Universities team then please click ‘apply now’ below to apply through Enna, one of the team will be in touch within 24 hours.

You will need your CV (maximum 2 pages) and online application form (maximum 1000 words) outlining how your skills, knowledge and experience meet the criteria for the role, including your motivation for applying.

Closing date: 17.8.2023