Customer Journey Process AnalystMonzo Monzo Bank Ltd, is an online bank based in the United Kingdom. Monzo was one of the earliest of a number of new app-based challenger banks in the UK.Yorkshire and the Humber, South Yorkshire
They're looking for a Customer Journey Analyst to help them deliver exceptional service. They will be making sure that as they scale, they are fully in control and giving our customers an amazing service. You’ll make sure their product and internal tooling work perfectly with the customer in mind, and make sure that they can operate in a controlled environment.