Location:  Northwich, CW8 4BG

Type:  Evening and weekend shifts

(Evening shifts 4.30pm-10.30pm; weekends shifts between the hours of 8.00am-9.00pm)

Salary:  National Living Wage (dependent on age)

Are you interested in facility management and looking for experience within football? Do you have an interest in providing first class customer services? Do you want to be part of a forward thinking and innovative County FA with a clear objective to change lives through football? If so, we’d like to hear from you!

Who we are looking for:

• Someone with a passion for grassroots football
• Hardworking, self-motivated and reliable
• Efficient
• Uses their initiative, can prioritise tasks
• Resilient, calm, professional and diplomatic
• Enjoys working alone and as part of a team
• Learns quickly
• Computer literate
• Provides excellent customer service
• Minimum of 5 GCSEs, including a grade C or 4 in Maths and English Language

Desirable, but not essential qualifications/certifications:

• Facility-related – and/or experience of working in a facilities setting
• Customer Service – and/or at least 1 year’s experience
• Sport-related
• Knowledge of the FAs National Game Strategy

Responsibilities:

• Provide a friendly welcome to customers, check them in, answer queries, direct them to correct locations
• Be the contact point for customers
• Provide accurate information about Cheshire FA, face to face, over the phone and by email, and take bookings through our booking system
• Process customer payments by card and cash, cashing up payments at the end of the shift
• Undertake cleanliness building checks, carrying out reactive cleaning duties where required to support cleaning team. Ensure water and heating are working and report any maintenance issues to the Facility Manager. Carry out pitch checks.
• Carry out the safe opening and closing of the building and 3G pitch
• Set up the conference facilities for meetings and events based upon the requirements of customers
• Set up the 3G pitch for bookings, matches and sessions based upon the requirements of customers
• Remain vigilant for any suspicious activity, reporting as necessary

Benefits:

• You will get the chance to work with our nationally recognised leaders and help us to improve the work we do. You’ll be part of a forward thinking and progressive County FA.
• A career in football with the local governing body of the grassroots game here in the heart of Cheshire Opportunities to progress your career across the County FA Network throughout England and at The FA.
• Access to high-quality training, networking and personal development opportunities

An enhanced DBS check is required to be undertaken for this role.

To apply, or obtain further information, please contact: FootballCentre@CheshireFA.com

Should you need any reasonable adjustments to the recruitment process, at either application or interview stage, please contact us directly via FootballCentre@CheshireFA.com

Due to the volume of applications received for most roles, we may only be able to contact candidates if they are shortlisted for interview.